Before you all start saying ‘Well they have to make a living!’, I think you’ll find that they
are shysters and what they’re doing is just a workaround for something that
would be deemed illegal for a UK company - would you defend them if they were robbing old
ladies or sex-trafficking? No. I rest my case.
So we decided that instead of them driving us up the wall,
we’d have a little bit of fun with them.
The teen deals with all the computer/technical calls - no,
our computer is not running slow and
we won’t give you remote access, what
do you think we are, stupid? He’s been known to tell them that his
grandfather was Hitler, he’d like the caller to buy him an Audi and his
postcode is 90210. One of his favourites
is to say in an Irish accident, ‘Did you hear dat Margaret T’atcher doied?’ This is usually the point at which the caller
gives up. We’ve also given him fake
slaps and he’s yelped, ‘Mummy hit me!’ before hanging up.
I had great fun with ‘John Evans’ a few weeks ago. Hubbie answered the phone and it was the
usual, ‘We’re calling about the accident
you had in your car last month’. Hubbie
said he needed to see someone to the door and would just be a few seconds. We love to waste their time too.
Five minutes later,
John Evans was still hanging on the line - clearly thinking he’d nabbed himself
a sucker.
He got me - and this is how our call went.
ME: (in a teary voice)
He-llo?
JOHN: (with the trademark Indian accent) Good
day to you, madam.
ME: (even tearier and building into a bit of a
crescendo) No! No, it’s not
a good day! How can you say it’s a good
day when you’re telling me my husband’s had an accident? He was with her again, wasn’t he? Go
on! Tell me - I can take it. (by
this time I am sobbing uncontrollably)
JOHN: Oh no,
Madam. Do not be upset. I am here to help you.
ME: (sniffing a little and then becoming flirty)
Oh! Oh, I like you. What a nice man! What colour underwear are you wearing?
JOHN: (silence) …
ME: (like a mad woman possessed) TELL
ME! What colour underwear?
JOHN - (with a nervous
giggle) Are you meaning ‘underpants’?
ME: (with a growl) YES! You know damn well what I mean!
JOHN: (a cough and
another giggle) Black. I am wearing
black, Madam.
ME: (screeching) BLACK?! I HATE BLACK!
I want you to be wearing pink! Do
you love me?
JOHN: (and yes, all this really did happen!) Oh,
yes Madam! I am loving you very much!
ME: No you don’t, you
men are all the same. You’ve really upset me now. It’s over - please don’t call me again.
JOHN: (silence and a
nervy gulp)
ME: (I hang up)
‘John Evans’ has never called back.
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